The company also provides vessel husbandry services through its operations department, supporting ships that call at Jamaica’s 17 cargo ports. With the global cargo shipping market projected to reach $24.18 billion by 2033, Jamaica Freight positions itself at the intersection of regional trade routes, offering comprehensive services that cover cargo handling and vessel support, all while adapting to an industry increasingly focused on digital transformation and operational efficiency. BUILDING LOYALTY IN A CHANGING INDUSTRY Jamaica Freight and Shipping’s workplace dynamics show continuity and change within Caribbean business culture. “We have a pretty youngish kind of team here. Surprisingly, most of the team members are female,” Hamilton reveals.“We have a high female component here, but we do have males as well.” The company’s approach to retention has created remarkable stability. “Although the majority of the staff is young currently, we do not have a very high turnover of staff,” Hamilton emphasizes.“People who have been with the company forever, they’re still here. We have a number of people who have been with the company for upwards of 25 years.” This longevity matters in an industry where institutional knowledge drives operational excellence. Both companies maintain a distinctly local focus in their hiring practices, though they remain flexible. “We hire local, not that we would be averse to hiring outside of local, but that has not presented itself recently,” Hamilton states. Johnston adds perspective 20 BUSINESS VIEW CARIBBEAN VOLUME 12, ISSUE 06
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