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AT A GLANCE
Southern
Electrical
Company Ltd.
WHAT:
Leading electrical and
lighting supplier in Grenada
WHERE:
Grand Anse, St.
George’s, Granada
WEBSITE:
www.segrenada.comSouthern Electrical Company Ltd.
garden illumination. Supported by all the major
lighting manufacturers, such as Elgo, Kichler,
Progress Lighting, and Seagull Lighting, Southern
Electrical supplies the most sought-after product
available today.
The ground floor of the store focuses on hard-
ware necessary for electrical installations in res-
idential, industrial, and commercial applications.
Electrical wiring accessories (switches, sockets,
distribution panels and breakers, isolators, trans-
formers, etc.), tools, small electrical appliances,
and a nut and bolt center are all available, along
with a friendly, knowledgeable staff ready to
impart expert advice.
“We currently employ 20 full-time persons,
with an occasional need for four to five persons,
part-time,” says Gooding. “We have just one retail
location in the capital city; however, we do pro-
vide services and products to our neighboring
islands of Carriacou and Petit Martinique. Our
team visits the clients there; we communicate
by cellular phone; we transport goods by a local
ferry. So, we do have that connection outside
mainland Grenada.”
Southern Electrical also has a wholesale di-
vision as a separate arm of the business, where
project-size sales are handled. “For example,”
says Gooding, “if there is a new development
going on– a new hotel, or apartment building,
or school –we provide specialized service to the
contractor and the developer. Not only from a
retail front, but more from a technical, wholesale,
direct-to-the-contractor type of sales and service,
Southern Electrical basically project manages the
supply of materials to the customer, supports him
in the technical aspects of the documentation,
the drawings, materials specified in the orders;
that’s our project side. Then we have the whole-
sale side, where Southern Electrical simply sells
products at trade prices to other retailers. And
that’s reciprocal, as well.”
Three important factors differentiate Southern
Electrical from competitors:
Customer service; expert advice. “Part of our
branding is ‘Best Value’, ‘Quality Products’, and the
last part of that is ‘Expert Advice’.We always talk
about the product, the uses of the product, with
the customer. So, even if he already has a certain